Free Shipping When You Spend $75+

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Shipping & Returns

Shipping to United States

We offer a flat rate shipping fee of $6.95 on all orders under $75.00. Orders $75.00+ qualify for free shipping. Delivery time frame is approximately 1-5 business day from order ship date.

Processing Time

Shipping time is based on a number of factors. First it depends when you place your order, our store processes orders Monday, Tuesday, Thursday and Friday (excluding US Holidays). Generally if you place your order before 2:00PM on a working day your order will be shipped that day. If you order on Saturday, Sunday or Wednesday generally your order will ship the next working day.

Live Inventory

We are proud to now offer "Live Inventory" on our website!

We do our best to make sure that our inventory is as accurate as possible, however human errors can occur. If the item you ordered ends up not being in stock, your order will be cancelled/item will be cancelled off of your order.

International Shipping

Currently, international shipping is taking longer than usual due to COVID-19 customs. Please make sure you order is not time sensitive if you are ordering outside of the United States. The DanceWEAR Shoppe is not responsible for carrier shipping delays.

With international shipments, there can be additional costs such as duties, taxes, and customs clearance fees. These import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. The DanceWEAR Shoppe is not responsible if the item ends up being subject to these fees.
 
Missing item(s)
 
If you receive your order and an item is missing, the item may have been out of stock and you were not charged. Please contact our customer service if you are missing an item that was on your packing slip.
 
Defects/Incorrect item sent
 
If the item you ordered is defective or the wrong item is sent, please contact customer service within 14 days and we will send a pre-paid return label. For defects we will offer a replacement and ship it free of charge if available, or we will offer a full refund.
 

Return Policy - USA

Returns on items can be made only within 30 days of receiving your shipment for a refund, no exceptions. All undergarments, tights, custom leotards, pointe shoes that have been sewn and makeup are FINAL SALE unless defective. All refunds are for the merchandise only. Shipping charges are non-refundable unless the item is defective.

  • Must be suitable for sale "as new" in the original packaging with tags - not used, soiled, perfumed, washed or damaged.
  • Shoes soles/taps must not be scuffed or scratched
  • Shoe boxes must not be damaged

Please include the following information in an email to [email protected]

  • Your first and last name
  • Order number
  • Item style number(s) and quantities you want to return
  • Reason for the return/exchange

Upon receipt and inspection, the refund will be applied to the same payment method used for the initial purchase.

All returns must be shipped to:

The DanceWear Shoppe
315 Interstate Blvd
Sarasota, FL 34240
United States  

 

You must make your return within 30 days of receiving your return authorization otherwise the authorization will expire and your items will no longer be eligible for a return.

 

Return Policy - International

Returns on items can be made only within 30 days of receiving your shipment for a refund, no exceptions. All undergarments, tights, custom leotards, pointe shoes that have been sewn and makeup are FINAL SALE unless defective. All refunds are for the merchandise only. Shipping charges are non-refundable unless the item is defective.

  • Must be suitable for sale "as new" in the original packaging with tags - not used, soiled, perfumed, washed or damaged.
  • Shoe boxes must not be damaged
  • Studio/Company performance and institutional orders are subject to a restocking fee.

Each return is authorized and tracked by a Return Merchandise number (RM#). 

To obtain an RM# include the following information in an email to [email protected]

  • Your first and last name
  • Order number, found in the upper right hand corner of the packing slip
  • Item style number(s) and quantities you want to return
  • Reason for the return/exchange

Upon receipt and inspection, the refund will be applied to the same payment method used for the initial purchase.

All returns must have an RM# and must be shipped to:

The DanceWear Shoppe

315 Interstate Blvd

Sarasota, FL 34240

United States

Please make your return within 30 days of receiving your return authorization otherwise the authorization will expire and your items will no longer be eligible for a return.